Temporary Clerical - Payroll

About the role

Under general supervision, performs experienced office support and technical specialist functions; maintains and researches computer databases, files and records; provides information and assistance to MPS staff and clients, using knowledge of the operations and policies of the work group and the MPS.

Essential Functions

• Performs administrative support duties and technical specialist functions for assigned work group within scope of authority and training, and in compliance with MPS policies and quality standards;
• Assists work group with MPS administrative support functions and data entry;
• Explains MPS rules, policies and procedures;
• Works independently, and makes appropriate decisions based on experience.

Qualifications

• High School Diploma or GED equivalent;
• Three (3) years of office administration experience; OR an equivalent combination of education, training and experience as determined by Human Resources.

Skills

• Knowledge of applicable policies, procedures and regulations covering specific areas of assignment;
• Specialized MPS and state agency software applications and network operating environments;
• Customer service principles, protocols and methods;
• Business and personal computers, including spreadsheet, word processing, and database software applications;
• Principles of record keeping and records management;
• Professional standards for business correspondence, writing, spelling and grammar;
• Office practices and procedures;
• Operating business computers with standard and specialized software applications;
• Researching computer databases, and compiling information for reports and special projects;
• Making mathematic calculations with speed and accuracy;
• Providing effective customer service, and dealing tactfully and courteously with the public;
• Following verbal and written instructions;
• Establishing and maintaining effective working relationships with co-workers;
• Communicating effectively verbally and in writing.

Physical Demands and Working Environment

• Occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently;
• Walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage.