Temporary Christmas Village Sales Assistant, Bayou Bend

About the role

Share the Magic of the Season and help guests find the perfect holiday treasure. As a member of the Christmas Village at Bayou Bend Retail Team, you’ll help guests celebrate the season by providing outstanding service, sharing product recommendations, and creating a welcoming environment that reflects the warmth and hospitality of Bayou Bend. If you're naturally upbeat, enjoy connecting with people, and want to be part of a beloved holiday event, this seasonal opportunity may be the perfect fit.

Schedule

• December 4–6
• December 9–13
• December 16–23
• December 26–30

Closed December 7–8, December 14–15, December 24–25

Responsibilities

• Greet guests and docents, provide information regarding hours and admission prices, and provide information regarding the Shop
• Provide information, instruction, and access to Christmas Village, including handouts, verbal instructions, and other guidance as needed
• Assist with ease of entrance during high-traffic days
• Utilize the Museum’s shop software:
  • Open and close purchase terminals
  • Sell shop items
  • Reconcile daily sales with manager on duty
• Fulfill routine functions, including distributing materials and maintaining signs
• Function as ushers at gazebo entrance
• Work with other Museum staff in a collaborative team environment
• Restock, assist in merchandising and display, and clean and straighten shelves
• Increase shop sales through product knowledge, initiating customer contact and rapport, using selling techniques to motivate larger total dollar sales, and ensuring customer satisfaction and return
• Perform other tasks as determined by supervisor

Skills and abilities

• Excellent verbal and interpersonal skills
• Computer and cash-handling experience required
• Demonstrated experience and comfort in retail or hospitality
• Enthusiastic desire to be part of a leading cultural organization
• Able to maintain a professional demeanor and effectively and tactfully deal with guest complaints and concerns if they arise
• Able to work with a minimum of supervision and stand for long periods of time
• Able to bend, stoop, and lift and carry up to 25 lbs (in tandem)

Preferred qualifications

• Hospitality, customer service, or retail experience
• Naturally upbeat
• Appreciation for the holidays
• Fluency in more than one language a plus, preferably Spanish
• Commitment to providing a welcoming and festive holiday experience for all

Pay

$16.50 per hour; part-time, temporary, non-exempt