Temporary Business Operations Specialist (6-Month Contract) (7807)

Overview Of Role

Are you an enthusiastic and detail-oriented professional looking for a dynamic short-term engagement? We are seeking a Temporary Business Operations Specialist to join our Business Operations team in San Jose for a 6-month contract. There may be opportunities to extend the temporary period or transition to a full-time direct hire, contingent upon performance, adherence to company policies, and business needs. This is an excellent opportunity to gain experience with a global industry leader, collaborate with diverse stakeholders, and make an immediate impact on critical business functions. You will play a vital role in ensuring smooth daily operations, collaborating closely with our North America Sales team and TSMC Headquarters in Taiwan to resolve business operational challenges. This role offers a unique chance to dive into the fast-paced semiconductor industry and contribute to high-impact projects. You will report directly to the Department Manager of the Business Operations Support team.

Responsibilities

• Facilitate and manage customer order processing and delivery schedules, ensuring timely execution and communication.
• Execute shipments in strict compliance with global export regulations, maintaining accuracy and adherence to legal standards.
• Carefully coordinate and execute daily business operations, including product loading prioritization, business transactions, and sales data analysis to proactively identify and solve operational issues.
• Serve as a point of contact for customer inquiries regarding delivery status, shipments, RMAs, and other operational matters, ensuring high levels of customer satisfaction.
• Actively participate in conference calls, and project meetings, including taking meeting minutes and following up on action items (AR).
• Collaborate effectively with TSMC's cross-functional teams located in the US and global locations, fostering strong working relationships.
• Contribute to special projects and post-sales service initiatives as assigned, leveraging your analytical and problem-solving skills.

Qualifications

• Bachelor's Degree from an accredited university in Business, Supply Chain Management, or a related field.
• 1-3 years of professional experience in business operations, supply chain, or a related field; experience in the semiconductor industry is a plus.
• Proven strong data analysis skills with meticulous attention to detail.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data manipulation, reporting, and presentation.