Temporary Associate

This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer service, consistent operating conditions, and a friendly atmosphere.

Responsibilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Offer product suggestions when appropriate. (40%)
• Stock and rotate department products efficiently and safely to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Work both independently and with a team executing all tasks as directed. (40%)
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. (10%)
• Assist customers with e-commerce orders: ensure order accuracy, deliver to customer’s vehicle, and facilitate pickup. (10%)
• Perform other job-related duties as assigned.

Requirements

• Must be 18 years of age.
• Ability to communicate, understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills to participate in online training.
• Knowledge of customer service fundamentals and experience supporting a people-first culture across the store.

Qualifications

• Preferred: High School diploma or GED.
• 0-3 years of relevant experience.
• Preferred: Experience in retail grocery business fundamentals: inventory management, process efficiency and improvement.
• Preferred: Bilingual (English & Spanish).

Schedule

Varied shifts.