Temporary Associate

About the Role

As a Stylist at Kate Spade New York, you will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. You will work with customers to discover and express their personal style while showing them how to incorporate Kate Spade products into their existing wardrobe.

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).
• Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including public holidays).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Competencies

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of customers; gets first-hand customer information and uses it for improvements; acts with customers in mind; establishes and maintains effective relationships with customers.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.

Competencies for People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future-oriented; can create competitive and breakthrough strategies.
• Developing Direct Reports and Others: Provides challenging and stretching tasks; holds frequent development discussions; constructs compelling development plans; pushes people to accept developmental moves; cooperates with the developmental system.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit; shares wins and successes; fosters open dialogue; defines success in terms of the whole team.

Pay

Base Pay Range: $15.00–$19.50 per hour. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance