Temporary Assistant Customer Service Manager
Shaw’s and Star Market · Hyannis, MA · Today
OTHRFull-time
About the Role
A vibrant and customer-centric Assistant Customer Service Manager role where you’ll support the Customer Service Manager in daily operations, ensuring a seamless and positive shopping experience. You’ll train and supervise staff, handle customer inquiries and complaints, and uphold store policies and procedures.
Responsibilities
- Assist the Customer Service Manager in overseeing daily operations.
- Train and supervise customer service staff to deliver exceptional service.
- Address customer inquiries and complaints with professionalism and care.
- Maintain and enforce store policies and procedures.
- Create a welcoming and efficient shopping environment.
Qualities We Value
- Pride in your work, regardless of the task.
- Passion for food and its role in people’s lives.
- Enjoyment in helping customers and colleagues.
- Natural ability to smile and bring positivity to others.
- Eagerness to learn, grow, and develop professionally.
- Belief in the importance of community involvement.
Why Join Us
Albertsons Companies Inc. is a people-oriented business with a philosophy centered on thoughtful people practices. We bring people together through the joy of food and inspire well-being, starting with team members like you. Your unique contributions will strengthen our company and culture.
Benefits
- Diverse and inclusive work culture.
- Competitive wages paid weekly.
- Flexible work schedules.
- Associate discounts.
- Leaders invested in your training, career growth, and development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k, and more).
- Vacation and paid time off (eligibility requirements apply).
Our Values
- We put people first.
- We are customer driven.
- We value different perspectives.
- We raise the bar.
- We act as owners.
- We are one team.
- We build belonging.
- We are committed to a healthy future.
Watch our values in action (video)