Temporary Apartment Case Manager

About the Role

Provides adequate contact with clients in the apartment program to ensure the health and safety of residents and to ensure appropriate support is given for other community services. Observes and documents resident’s behaviors to facilitate assessment of treatment goals. This position may require use of personal vehicle to transport clients when an agency vehicle is not available.

Responsibilities

• Immediately reports maintenance concerns/issues to the Apartment Program Director.
• Assists in the provision for the physical needs of each resident by:
  • Assisting and monitoring each resident with obtaining adequate food, clothing, and shelter.
  • Monitoring the self-administration of medication by residents and adherence to physician’s instructions.
  • Assisting/instructing residents on how to properly store medications and valuables.
• Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, and repair needs.
• Monitors food, supplies, and upkeep in the apartment, helping residents make appropriate purchases or assisting in cleaning when necessary.
• Develops and monitors service plans with individual residents using principles of Psychiatric Rehabilitation.
• Assists in the delivery of restorative services as designated on the service plan.
• Meets consistently with each resident to provide one-to-one support.
• Provides transportation for residents to other needed services with the assistance of other staff.
• Organizes therapeutic activities, including socialization (discussion groups) and recreational opportunities (sports, games, arts and crafts, music).
• Assists with resident relocation, including moving personal items and cleaning the previous rental site.
• Obtains a thorough knowledge of appropriate community resources, serves as an advocate for residents in securing needed services from other agencies, and refers residents to appropriate social, rehabilitative, medical, mental health, and vocational services.
• Evaluates each resident’s growth potential using the needs assessment tool and the consumer’s self-assessment, gains input from the team to develop service plan goals, documents case records and progress notes, obtains ongoing required medical records, and assists with completing chart audits as assigned.
• Establishes and maintains a positive working relationship with co-workers by:
  • Doing their share of work.
  • Leaving the work area clean and neat.
  • Showing tolerance and flexibility towards others.
  • Giving and receiving positive and constructive feedback.
  • Carrying out team decisions consistently.

Requirements

• Education and/or Experience:
  • Required: Associate’s degree in the Human Services field or equivalent from a two-year college or technical school; and two years of related experience and/or training; or equivalent combination of education and experience.
  • Preferred: Bachelor’s degree in the Human Services field; and two years of related experience working and/or training in the mental health field (including working with clients who are developmentally delayed, geriatric, or have co-occurring disorders), and QMHS.

Schedule

Full Time: Monday - Friday, 8:00 am - 4:30 pm, and one rotating Saturday every 4 to 6 weeks. Estimated End Date: 3/15/2027.