Temporary - Administrative Associate

Position Summary

This position will provide administrative support for the Southeast Campus Information Desk.

Essential Job Functions/Job Duties and Responsibilities

• Greets various visitors and prospective students by providing information or routing them to the appropriate person.
• Appropriately answers questions about the college and the Southeast Campus.
• Demonstrates exemplary and friendly customer service when corresponding to various types of inquiries either by phone, email, or in person.
• Receive lost and found items and place them safely in storage.
• Maintains a clean and safe work environment within the Information Desk.
• Issues Student ID cards.
• Assists with Southeast Campus events including check-ins and faculty support.
• Affords assistance in the set-up of events on campus if needed.
• Accepts and distributes deliveries to faculty and staff.
• Maintains and orders office supplies and other materials as needed.
• May supervise student workers.

Required Qualifications

• A High School Diploma
• Two (2) years of relevant experience

Prior to Qualifications

• One (1) year of experience working in a higher education setting
• Familiarity with Slate, Banner, Dynamic Forms, DocuSign and other web-based systems

Knowledge, Skills and Abilities

• Proficient in Microsoft Office applications.
• Effective interpersonal and communication skills.
• Knowledgeable of College policies, procedures, and operations of Southeast Campus.
• Knowledge of emergency procedures and the ability to respond to emergency situations appropriately.
• Ability to work independently and demonstrate initiative.
• Ability to manage a high-volume workload using effective time management skills to plan, prioritize and organize work to meet deadlines.
• Ability to work some evenings and weekends as required.

Special Instructions to Applicants

Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Work Hours

Up to 28 hours per week

Rate of Pay

$17.50 per hour

Open Until Filled

Yes