Temporary Administrative Assistant to the Registrar

About the role

Stanbridge University is seeking a detail-oriented Temporary Administrative Assistant to the Registrar to support the accurate, secure, and timely maintenance of student academic records. This is a temporary position with an anticipated assignment duration of six months. Continuation beyond the six-month assignment is not guaranteed. The position is onsite.

Responsibilities

• Maintain accurate and complete student records within the university's student information system and electronic document-management platforms
• Review, enter, update, and verify student demographic, enrollment, academic, and program information
• Process student record requests, forms, supporting documents, status changes, and other registrar-related transactions
• Assist with transcript requests, enrollment verifications, degree verifications, and related academic record inquiries
• Review submitted documentation for completeness, accuracy, required approvals, and compliance with established procedures
• Scan, upload, index, organize, and retrieve student documents using approved electronic records systems
• Identify incomplete, inconsistent, or potentially inaccurate records and coordinate corrections with the appropriate university department
• Protect the confidentiality and security of student information in accordance with FERPA, university policies, and applicable regulations
• Respond professionally and promptly to questions from students, alumni, faculty, staff, and authorized third parties
• Provide clear guidance regarding registrar forms, documentation requirements, processing timelines, and applicable university procedures
• Assist with registration, enrollment reporting, grade processing, academic standing updates, graduation preparation, and diploma-related activities as assigned
• Support student record audits and help prepare documentation for accreditation, compliance, and internal review activities
• Generate routine reports, spreadsheets, correspondence, and tracking documents
• Monitor assigned work queues, shared email accounts, and service requests to ensure timely follow-up and completion
• Collaborate with Admissions, Student Services, Financial Aid, Academic Affairs, and other departments to resolve student record matters
• Maintain organized electronic and physical filing systems in accordance with institutional record-retention practices
• Provide general administrative support, including scheduling, data entry, correspondence, document preparation, mail distribution, and meeting coordination
• Participate in departmental training and remain current on university policies, academic procedures, records-management practices, and system updates
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Associate degree or college-level coursework preferred
• At least two years of administrative, records-management, data-entry, or student-services experience preferred
• Experience working with student records in a college, university, vocational school, or other educational setting strongly preferred
• Working knowledge of FERPA or demonstrated experience handling confidential information
• Experience using a student information system, document-management platform, customer relationship management system, or comparable database preferred
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
• Demon