Temporary Administrative Assistant

Role Summary

The Administrative Assistant is responsible for managing customers' ledger accounts, provide outstanding customer services and back up to the Program Director. This is a temporary full-time position.

Essential Duties

• Oversee and manage all voucher, I/E, and DCF slots to ensure full enrollment
• Ensure the timely completion of intakes, reassessments, vouchers, and terminations
• Coordinate and schedule appointments, processing provider changes as needed
• Maintain and update the slot enrollment log
• Send completed intake and reassessment paperwork as needed
• Track and monitor absences for enrolled children, and keep accurate records
• Communicate regularly with the Department of Children and Families (DCF) to stay updated on relevant policies, and procedures
• Provide phone coverage and assist with other office tasks as needed
• All other tasks assigned by supervisor

Qualifications

• High School Diploma is required
• Associate's Degree in related field is preferred
• Demonstrated customer service orientation
• Strong computer Skills (word, excel, outlook)
• Excellent verbal and written communication skills
• Strong math & logic skills
• Works well in a team environment and independently when needed
• Flexibility, patience and a sense of humor essential