TEMP-Workers' Compensation Claims Adjuster

About the role

We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment with an estimated end date of October 9, 2026 and work from anywhere in the United States.

Responsibilities

• Adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
• Resolve issues that are generalized and typically not complex but require understanding of a broader set of issues.
• Report to senior management and underwriters on claims trends and developments.
• Investigate claims promptly and thoroughly.
• Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Investigate claims promptly and thoroughly, including interviewing all involved parties.
• Manage claims in litigation.
• Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Properly set claim reserves.
• Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution.
• Prepare reports for file documentation.
• Apply creative solutions which result in the best financial outcome.
• Negotiate settlements.
• Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
• Have an appreciation and passion for strong claim management.

Requirements

• A minimum of five years’ experience adjudicating workers' compensation claims in AZ and CA.
• A Bachelor’s degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree.
• AZ license is required at start of the assignment.
• Good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
• Excellent communication skills and the ability to build lasting relationships.
• Natural curiosity and desire to work in a fast-paced environment.
• Strong claim negotiation skills a must.
• Natural customer focus and effective time management skills.
• The ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO.
• Ability to exercise sound judgment and demonstrate inner strength.
• Intellectual curiosity and continuous professional development through continuing education and self-development opportunities.
• Proficient in MS Office Suite and other business-related software.
• The ability to read and write English fluently is required.

Qualifications

• Practical knowledge of adjudicating workers' compensation claims through:
• CA Self-Insurance certification or both the WCCA & WCCP designations.

Skills

• Excellent evaluation and strategic skills required.

Benefits

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

About Argo Group

Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone.