TEMP Support Services Technician – IS Department

Description Of Responsibilities

• To Provide 1st and 2nd level Technical Support to all Giorgio Armani associates, including the use of MS Office 366, Retail Applications (POS), Wholesale Software and Telecommunications.
• They will also be capable of supporting Systems Administrators in Administering. Active Directory, Office 365 Email, Intune MDM Security.

Core Responsibilities

• Provide first and second level support for desktop laptops.
• Provide first and second level support for virtual desktops.
• Provide first level networking support.
• Configure, install and deploy desktop, virtual desktops, and laptop computers.
• Support and administer Microsoft Office 365.
• Support and Administer Mobile Device Management System, iPhone & iPad.
• Provide 1st & 2nd level Macintosh hardware and OSX operating system support.
• Provide 24X7 on call support on a scheduled basis.
• Support desktop applications including: Microsoft Office365, Project, Visio and Sharepoint.
• Provide level 1 support for enterprise application Desktop Clients/Web Clients including POS Systems, Verifone Pin Pads, SAP

Qualifications & Skills

• College degree preferred
• 1-3 years of experience in the field
• Excellent communications skills both written and verbal
• Knowledge of MS Office 366, Retail Applications (POS), Wholesale Software and/ Telecommunications preferred

Pay

An hourly range within $30.00 per hour based on experience, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Schedule

This position is located at our Giorgio Armani Corporate Office in NYC and offers the opportunity for a hybrid on-site schedule.