Teller- South Plaza, Kansas City MO

About the role

We're more than a credit union, we're trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees' growth and success, just as we do for our Members.

Responsibilities

• Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey
• Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success

Requirements

• High school diploma or equivalent required; bachelor's degree preferred
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor's degree may substitute for experience
• Cash-handling skills with strong attention to detail
• Ability to build rapport and respond thoughtfully to Member needs
• Strong critical thinking and decision-making abilities
• Self-motivated, with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Commitment to confidentiality and professionalism
• Comfort with technology and a willingness to learn new systems
• Bilingual preferred

Benefits

• Competitive pay plus eligibility for our Bi-Annual Performance Sharing Plan
• Access health, dental, vision, and retirement plans—with a focus on your physical and mental well-being
• Award-winning culture that takes pride in its mission and thrives in a meaningful, values-driven environment
• Connection and collaboration through a community that fosters caring relationships, teamwork, and mutual support
• Clear career pathways and ongoing learning opportunities to help you grow professionally