Teller- Shoal Creek Branch, Kansas City, MO

About CommunityAmerica Credit Union: At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member‑centric innovation. Joining CommunityAmerica means becoming part of an award‑winning, purpose‑driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.

Responsibilities

• Deliver friendly, accurate service while handling financial transactions; greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey; build trust and answer questions to support Members in reaching their financial goals.
• Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience
• Cash‑handling skills with strong attention to detail
• Ability to build rapport and respond thoughtfully to Member needs
• Strong critical thinking and decision‑making abilities
• Self‑motivated, with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Commitment to confidentiality and professionalism
• Comfort with technology and a willingness to learn new systems

Pay

• Competitive pay plus performance‑based incentives through our Bi‑Annual Performance Share Plan.

Benefits

• Comprehensive health, dental, vision, and retirement plans—with a focus on physical and mental well‑being.
• Award‑winning culture: a mission‑driven, values‑focused environment.
• Connection & collaboration: caring relationships, teamwork, and mutual support.
• Growth & development: clear career pathways and ongoing learning opportunities.