Teller Retail Banker II

About the role

Join a diverse and inclusive team within our nationally recognized, award-winning bank—one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities, understanding the financial needs of every customer. By joining Woodforest, you become part of one of the largest employee-owned banks in the country, with a culture of giving back through volunteering with local charities and food banks.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with Woodforest Experience training.

Requirements

• 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Work Environment

• Full-time position with no supervisory responsibility.
• Little to no overnight travel expected; occasional coverage of nearby branch locations up to 45 miles from assigned branch may be required.
• Conditions include standing most of the time, may involve walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Benefits

• 11 paid holidays per year.
• Paid Time Off (PTO) accrual based on continuous years of service:
  • Less than 1 year: Accrue at a rate of 3.07 hours per pay period (employees hired in the last four months of the year are not eligible to accrue PTO until the following calendar year).
  • 1 year: Up to 10 days (80 hours).
  • 2–3 years: Up to 12 days (96 hours).
  • 4–5 years: Up to 17 days (136 hours).
  • 6–10 years: Up to 20 days (160 hours).
  • 11–15 years: Up to 25 days (200 hours).
  • 16–19 years: Up to 30 days (240 hours).
  • 20+ years: Up to 35 days (280 hours).
• Eligibility and waiting periods may vary by benefit based on employment status. For a complete list of benefits, refer to the Woodforest Benefits Overview.

Pay

$16.48 to $19.81 per hour.

Location: MD - Frederick Walmart-0574.