Teller Retail Banker II

About the Bank

Woodforest National Bank is a privately owned, nationally recognized award-winning bank and one of the strongest in the nation. Our Employee Stock Ownership Plan is the largest shareholder, making us one of the largest employee-owned banks in the country. We focus on building relationships, discovering opportunities to better serve our communities, and understanding the financial needs of every customer. Woodforest demonstrates its commitment to communities by volunteering with local charities and food banks.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Work Conditions

• Standing most of the time; may involve walking, moving, bending, stooping, or sitting for brief periods.
• Occasionally lifting and carrying items up to 30 lbs.
• Little to no overnight travel expected; may be required to cover nearby branch locations up to 45 miles from assigned branch.

Benefits

• 11 paid holidays.
• Paid Time Off (PTO) accrual based on continuous years of service:
  • Less than 1 year: Accrue at a rate of 3.07 hours per pay period (employees hired in the last four months of the year are not eligible to accrue PTO until the following calendar year).
  • 1 year: Up to 10 days (80 hours).
  • 2-3 years: Up to 12 days (96 hours).
  • 4-5 years: Up to 17 days (136 hours).
  • 6-10 years: Up to 20 days (160 hours).
  • 11-15 years: Up to 25 days (200 hours).
  • 16-19 years: Up to 30 days (240 hours).
  • 20+ years: Up to 35 days (280 hours).

Eligibility and waiting periods may vary by benefit. For a complete list of benefits, refer to the Woodforest Benefits Overview.

Pay

$16.48 to $19.81 per hour.

Schedule

Full-time.

Work Location: MD - Salisbury Walmart-0140, Salisbury, Maryland.