Teller Retail Banker

About the role

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Minimum Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; or
• an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; or
• a Bachelor’s degree.

Previous instore banking experience is preferred, but not required. Must be positive and engaging.

Education & Certifications

• High School Diploma or equivalent required.

Work Status

• Full-time.
• No supervisory responsibility.
• Little to no overnight travel expected; occasional need to cover nearby branch locations up to 45 miles from assigned branch.

Working Conditions

• Standing most of the time; may involve walking, moving, bending, stooping or sitting for brief periods.
• Occasionally lift and carry items up to 30 lbs.