Teller Retail Banker

Join a diverse and inclusive team within our nationally recognized, award-winning bank—one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities, understanding the financial needs of every customer. At Woodforest, we demonstrate our care by volunteering with local charities and food banks. By joining us, you’ll become part of one of the largest employee-owned banks in the country.

About the role

Retail Bankers are the face of our organization and are critical in caring for our customers each day. You will receive training to successfully engage and enhance the customer experience by offering products and services that best meet their needs. The well-rounded knowledge base you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Schedule

• Full-time.
• Little to no overnight travel expected; occasional coverage of nearby branch locations up to 45 miles from your assigned branch may be required.

Working Conditions

• Standing most of the time; may involve walking, moving, bending, stooping, or sitting for brief periods.
• Occasionally lifting and carrying items up to 30 lbs.