Teller Retail Banker

About the role

Woodforest National Bank is a privately owned, award-winning bank with the largest employee stock ownership plan in the nation. The bank focuses on building relationships and discovering opportunities to better serve communities, understanding the financial needs of every customer, and proves its commitment by volunteering with local charities and foodbanks. By joining Woodforest you become part of one of the largest employee-owned banks in the country.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications

• Minimum qualifications: 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in‑store banking experience is preferred, but not required.
• Must be positive and engaging.
• Formal education: High School Diploma or equivalent required.
• Work status: Full‑time.
• Supervisory responsibility: None.
• Travel: Little to no overnight travel expected; may cover nearby branch locations up to 45 miles from assigned branch based on occasional business need.
• Working conditions: Standing most of the time; may involve walking, moving, bending, stooping or sitting for brief periods; occasional lifting and carrying items up to 30 lbs.