Teller (Reserve)

About the role

Your primary work location will be Bank of Ann Arbor’s Downtown Howell branch, with coverage at other Livingston County branches as needed to meet scheduling needs. Bank of Ann Arbor is looking for a friendly, reliable Teller who takes genuine pride in helping people navigate their everyday financial needs with confidence and care. If you’re comfortable working with cash, numbers, and technology—and you enjoy building relationships while delivering excellent customer service—this could be the perfect opportunity for you. We’re looking for someone who is eager to learn, grow, and make a positive impact with every client interaction.

Schedule

• Monday – Thursday: 8:00 a.m. to 4:30 p.m.
• Friday: 8:00 a.m. to 5:30 p.m.
• One Saturday per month: 8:00 a.m. to 12:30 p.m.

Responsibilities

Summary of Duties

• Providing accurate and efficient transaction services to customers
• Controlling and balancing all financial instruments processed and assisting in overall branch services

Essential Functions

• Welcoming customers to the bank in a warm, friendly manner
• Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks
• Accepting loan payments, issuing money orders, cashier checks, and foreign currency
• Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions
• Maintaining product knowledge to better help new and existing customers with their banking needs
• Performing other duties as required by the position

Requirements

• One year of previous experience as a teller is preferred but not required
• Cash handling experience and/or customer service experience
• Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems
• Excellent customer service and communication skills, with the ability to interact with a variety of bank clients

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Regularly required to talk or hear
• Frequently required to use hands or fingers, handle, or feel objects, tools, or controls
• Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
• Must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus
• The noise level in the work environment is usually moderate