Teller (Part Time) - Stockyards

About the role

Performs numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
• Represents the bank in a courteous and professional manner.
• Receives and processes deposits.
• Receives and processes loan payments.
• Cashes checks and other negotiable instruments for clients.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily.
• Detects and resolves discrepancies promptly.
• Offers other Bank products to meet customer needs and strengthen the relationship.
• Has no more than one proof error within a 30-day period.
• Follows Teller procedures consistently and adheres to compliance requirements.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
• Ensures that client requests and inquiries are promptly resolved.
• Maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Aids area personnel as required.
• Aids with training or orientation as needed.
• Keeps supervisor informed of area activities and of any problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Performs night drop functions as assigned.
• Performs related clerical duties as assigned.
• Ensures that work areas are clean, secure, and well maintained.
• Cross sells Bank products and services.

Qualifications

• Education/Certification: High school graduate or equivalent.
• Required Knowledge: Understanding of Bank operations preferred.
• Proficiencies: Mentor Program DNA Standard/UX All required training and webinars in 90-day plan CTR/MIL understanding IVIEW Product Knowledge ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control Experience.
• Required Experience: At least one year of related experience/cash handling required.
• Skills/Abilities: Previous Teller experience preferred. Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.