Teller Part Time Southern Pines

Wells Fargo is seeking a Teller to join the National Branch Network, providing front‑line, customer‑focused service and building foundational banking skills.

Responsibilities

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
• Process routine service transactions (deposits, withdrawals, payments, check cashing) with accuracy and attention to detail.
• Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self‑service, or the appropriate team member.
• Build relationships, actively listen to everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce high‑level solutions, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
• Use strong communication and active‑listening skills to clarify needs and provide clear, simple solutions or next steps.
• Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.

Required Qualifications

• 6 + months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.

Desired Qualifications

• Experience in customer‑facing roles with strong attention to detail and the ability to accurately process transactions across multiple systems in fast‑paced environments.
• Strong verbal communication and active‑listening skills; ability to understand needs, ask effective questions, and clearly explain solutions.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Proven cash‑handling experience.
• Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
• Professional, integrity‑driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
• Strong collaboration and relationship‑building skills; ability to work effectively with branch teammates to deliver a consistent customer experience.
• Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer‑focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Schedule

• Ability to work a schedule that will include Saturdays.

Location: 10796 US Hwy 15‑501, Southern Pines, NC 28387.