Teller Part Time Lumberton Biggs Park

About the role

Wells Fargo is a global trailblazer committed to driving innovation, empowering communities, and helping customers succeed. A meaningful career here includes robust benefits, competitive compensation, and programs designed to support work‑life balance and well‑being. Employees are rewarded for community involvement, celebrated for being authentic, and empowered to grow.

The role is a Teller in the National Branch Network, located at 2775 N Elm St, Lumberton, NC 28358‑3040.

Responsibilities

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
• Process routine service transactions (deposits, withdrawals, payments, check cashing) with accuracy and attention to detail.
• Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self‑service options, or the appropriate team member.
• Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
• Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
• Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.

Qualifications

• Required: 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
• Desired: Experience in customer‑facing roles with strong attention to detail and ability to accurately process transactions across multiple systems in fast‑paced environments.
• Desired: Strong verbal communication and active listening skills; ability to understand needs, ask effective questions, and clearly explain solutions.
• Desired: Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Desired: Proven cash‑handling experience.
• Desired: Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
• Desired: Professional, integrity‑driven approach focused on building trust through reliable service.
• Desired: Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
• Desired: Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
• Desired: Strong collaboration and relationship‑building skills; ability to work effectively with branch teammates to deliver a consistent customer experience.
• Desired: Organized and adaptable, with ability to prioritize effectively in a dynamic, customer‑focused environment.
• Desired: Ability to resolve routine customer concerns with sound judgment and professionalism.

Benefits

Wells Fargo offers robust benefits and programs designed to help employees find work‑life balance and well‑being.

Pay

The position provides competitive compensation.

Schedule

Ability to work a schedule that includes Saturdays. This position is not eligible for visa sponsorship.