Teller Part Time Easley
Wells Fargo · Easley, SC · 1 wk ago
FinancePart-time
About the role
Wells Fargo is seeking a Teller to join their National Branch Network. In this front line, customer focused role, you will support customers' everyday banking needs through in-branch interactions, completing transactions accurately while delivering a welcoming and reliable experience.
Responsibilities
- Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
- Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.
- Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
- Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
- Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
- Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
- Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
- Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
- Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Requirements
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
- Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
- Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
- Professional, integrity-driven approach focused on building trust through reliable service.
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
- Proven cash-handling experience.
- Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
- Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.
- Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Qualifications
- Desired Qualifications: Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
- Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
- Proven cash-handling experience.
- Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
- Professional, integrity-driven approach focused on building trust through reliable service.
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
- Proven ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
- Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.
- Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Job Expectations
- Ability to work a schedule that will include Saturdays.
Posting Location(s)
5820 Calhoun Memorial Hwy EASLEY, SC 29640-3832
Job Expectations
- This position is not eligible for Visa sponsorship.
- Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
- Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
- Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
- Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
- Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
- Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo.