Jobs · Finance · Michigan

Teller (Part-Time)

Mercantile Bank · Lakeview, MI · 1 mo ago
FinancePart-time
We need to output HTML fragment with sections: About the role? Actually we have sections: maybe "About the role" (intro), "Responsibilities", "Requirements" (or "Qualifications", "Skills"), "Benefits", "Pay", "Schedule". Must only include sections where there is real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO etc. There's none. Must not include application instructions. Must preserve all substantive info. We need to parse the posting. Content: Intro paragraph: "Join Mercantile Bank as a Part-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth." Then "Primary Responsibilities" list: bullet points (some sentences). We'll need to extract each bullet. List: - Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. - Maintain a cash drawer and balance the drawer daily. - Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers. - Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). - Meets or exceeds sales goals. - Answer the telephone and directs customer inquiries to appropriate bank personnel. Then "A Little About Us": paragraph about bank. Then "You'll be rewarded for your expertise through competitive compensation, bonus programs, vacation time, sick time to care for yourself and your family, 11 paid holidays and a Giving Day Hours to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan. Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5%, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals." That's benefits. Then "Your day to day as a Teller": paragraph describing duties similar to responsibilities but more narrative. Might be considered part of responsibilities or separate? Could be considered "Responsibilities" again but we already have responsibilities. Might combine? The instruction: "Prefer a few substantive sections over many thin ones." So we could keep responsibilities as one section, and maybe not duplicate. The day-to-day paragraph is similar but we could incorporate into responsibilities or maybe treat as "About the role"? But we already have intro. Could treat "Your day to day as a Teller" as part of responsibilities (maybe as additional detail). However we must preserve all substantive information; we can't discard it. So we need to include it somewhere. Could create a section "Responsibilities" that includes both the bullet list and the narrative paragraph. Or we could have two sections: "Primary Responsibilities" (bullets) and "Day-to-Day Activities" (paragraph). But that may be thin? The day-to-day paragraph is substantive. Could be its own section "Day-to-Day". But we have limited headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use any of those headings; we are not forced to use exactly those but they are suggested. We can use "Responsibilities" for the bullet list and maybe also include the day-to-day paragraph under same heading. That seems fine. Then "What We're Looking For In a Teller": paragraph about skills. Then "Knowledge And Skills Required For The Position Are Verbal and Written CommunicationAnalytical and Problem SolvingSales and Customer ServiceCash Handling". That's a list but not formatted as bullets; it's a run-on. We need to extract skills: Verbal and Written Communication, Analytical and Problem Solving, Sales and Customer Service, Cash Handling. Could be a
  • list. Then "Schedule Your schedule will be 20-29 hours per week (with flexibility to cover additional hours as needed) between Monday - Friday 8:30am-5:00pm." Thus we have Schedule section. Pay: Not mentioned explicitly; only "competitive compensation". That's vague but maybe considered pay? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. "competitive compensation" is a statement about pay but not specific. Is that enough? It says "competitive compensation". That is a statement about pay, albeit not specific numbers. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive compensation". That is a statement about pay, albeit vague. Should we include Pay section? The instruction also says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "competitive compensation" is not filler like those; it's a statement. So we could include Pay section with that sentence. However we also have benefits section that includes many specifics. So we can include Pay. But we also have "competitive compensation, bonus programs, vacation time, sick time..." that is under benefits. Actually that sentence is under benefits: "You'll be rewarded for your expertise through competitive compensation, bonus programs, vacation time, sick time to care for yourself and your family, 11 paid holidays and a Giving Day Hours to do work that you are passionate about in the community." So that includes compensation as part of benefits. So we could treat that as benefits, not separate Pay. The instruction says prefer few substantive sections over many thin ones. So we could combine compensation into Benefits section. So we may not need a separate Pay heading. Thus sections: About the role (intro + A Little About Us?), Responsibilities (primary responsibilities + day-to-day), Requirements/Skills (what we're looking for + knowledge and skills), Benefits (list of benefits), Schedule. We need to decide headings: About the role (intro + A Little About Us). Responsibilities (primary responsibilities + day-to-day). Requirements (maybe combine What We're Looking For and Knowledge And Skills). Benefits. Schedule. We must not repeat job title. Use

    for section headings. We must use
    • for any list of duties/requirements/benefits. Use

      for prose. We must preserve all substantive information. Let's extract each piece. Intro paragraph: "Join Mercantile Bank as a Part-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth." A Little About Us: "Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people." We could combine these two paragraphs under About the role. Now Responsibilities: Primary Responsibilities bullets (list). Then day-to-day paragraph: "As a Part-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities. By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank." We can combine bullets and paragraph under Responsibilities. Now Requirements/Skills: "What We're Looking For In a Teller To thrive as a Part-Time Teller at Mercantile Bank, several key skills are essential for success. Strong verbal and written communication skills will ensure you effectively engage with customers and clearly convey important information. Proficiency in analytical and problem-solving abilities allows you to assess customer needs and address inquiries or concerns with confidence. A solid foundation in sales and customer service will help you recognize cross-sell opportunities and deliver a top-notch banking experience. Additionally, adept cash-handling skills are crucial, as you will manage cash transactions and balance your drawer daily. These competencies will empower you to excel in a high-performance environment, aligning with Mercantile Bank's core values of excellence, collaboration, and customer-centricity." Then "Knowledge And Skills Required For The Position Are Verbal and Written CommunicationAnalytical and Problem SolvingSales and Customer ServiceCash Handling". This seems like a list but missing punctuation. We'll parse as four items: Verbal and Written Communication, Analytical and Problem Solving, Sales and Customer Service, Cash Handling. We could combine the paragraph and the list under Requirements or Skills. Since we have a heading "Skills" available, we could put the list under Skills, and the paragraph under Requirements (or combine). But we prefer few sections. Could have a single section "Requirements" that includes both the paragraph and the list. Or we could have "Skills" for the list and "Requirements" for the paragraph. But that's two sections; still okay. However we want few substantive sections; maybe combine into one section "Requirements" that includes both narrative and list. Thus we will have:

      About the role

      Intro paragraph + A Little About Us combined into one paragraph? Could be two

      elements. The instruction: use

      for prose. So we can have multiple

      under same section. Then

      Responsibilities

      • ... each bullet

      Day-to-day paragraph

      Then

      Requirements

      What We're Looking For paragraph

      • Verbal and Written Communication
      • Analytical and Problem Solving
      • Sales and Customer Service
      • Cash Handling
      Then

      Benefits

      Benefits paragraph: "You'll be rewarded for your expertise through competitive compensation, bonus programs, vacation time, sick time to care for yourself and your family, 11 paid holidays and a Giving Day Hours to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase

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