Teller - Part Time

The Teller position is located at our Billings, MT Grand Ave branch.

About the role

This position requires providing client account services, processing transactions, delivering excellent client service, and developing client relationships.

Responsibilities

• Processes deposits, loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answers clients' questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Sells consumer credit card applications.
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Welcomes new or different requests and supports team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.

Requirements

• High School Diploma or General Education Degree (GED).
• Experience in a cash handling role preferred.
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge, skills, and abilities include:
  • Ability to handle confidential and sensitive information with discretion.
  • Strong mathematical aptitude.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Exceptional attention to detail.
• Education and/or experience: High School Diploma or General Education Degree (GED) required.
• Physical demands and working environment: Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently, Handling - Frequently, Hearing - Frequently, Lifting - Occasionally (up to 25 lbs), Sitting - Occasionally, Standing - Frequently, Talking - Frequently, Walking - Occasionally, Noise Level - Moderate, Typical Work Hours - Vary based on scheduling and business need, Regular and Predictable Attendance - Required, Travel - as needed.