Teller - Part Time

About the role

This role involves processing a variety of customer transactions at a teller window. The primary responsibilities include recognizing customer needs, cross-selling bank products, participating in the bank's referral program, and maintaining a high level of customer service.

Responsibilities

• Show recognition of customer needs and cross-sell bank products.
• Participate in the bank’s referral program and utilize applicable technology to achieve results.
• Meet specific referral goals on a weekly, monthly, quarterly, and/or yearly basis.
• Operate and balance a terminal and cash drawer daily.
• Accept and process transactions such as savings, checking, and Holiday Savings accounts, loan payments, SDB rental payments, sell money orders/official checks, and cash withdrawals.
• Handle checks for cashing according to FNB check handling procedures.
• Complete required training courses.
• Willingness to be flexible and create a positive work environment conducive to teamwork.
• Assist with various duties related to money shipments/orders.
• Perform additional branch duties and responsibilities as assigned.
• Work in a team environment and handle cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
• Motivated to make outbound sales calls to both current and prospective clients.
• Flexible with work schedules to accommodate branch staffing requirements.
• Maintain confidentiality of all customer business and personal information.
• Accept responsibilities and projects as assigned by a supervisor.

Requirements

• High School diploma or General Education degree (GED).
• Proven cash handling experience.
• Basic computer skills and knowledge, including the use of a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and/or sales experience on any level.

Qualifications

• Strong knowledge of bank products and services.
• Ability to recognize customer needs and recommend appropriate products or services.
• Flexibility with work schedules to support branch operations.
• Confidentiality of customer information.

Skills

• Cash handling.
• Computer skills.
• Customer service.
• Sales skills.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.