Teller - Part Time

About the role

The Teller is responsible for a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cash advances, and cashier’s checks. They balance each day's transactions, verify cash totals, perform specific assigned side-jobs, and assist other tellers as needed. Ensuring prompt and professional customer service is a key responsibility.

Responsibilities

• Represents the Bank in a courteous and professional manner
• Receives deposits and loan payments in person or by mail
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions
• Disburses cash for checks/withdrawals and pays out money after verifying signatures and customer balances
• Processes transfers
• Processes assigned cash and transactions and balances at the end of the day
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and resolves discrepancies promptly
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area
• Places holds on uncollected funds when necessary in accordance with established policy
• Ensures that customers' requests and questions are promptly resolved
• Operates online teller terminal and provides in-person, by telephone, or by mail information regarding account status
• Receives account holders' change of address and forwards documentation to the appropriate department
• Maintains privacy of customer account information
• Keeps management informed of area activities and any significant problems or concerns
• Completes required reports and records accurately and promptly
• Performs drive-up teller and night drop functions as assigned
• Cross-sells bank services by maintaining a general working knowledge of all bank products
• Keeps work area and equipment clean, secure, and well maintained
• Completes special projects as assigned
• Attends meetings as required
• Maintains the professional reputation of D.L. Evans Bank
• Serves as a representative for D.L. Evans Bank in the community

Qualifications

• Must be at least 18 years old
• A high school diploma or GED is required
• Knowledge of bank operations policies and procedures is preferred
• Basic cash handling skills/experience are preferred
• Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine
• Professional appearance, dress, and attitude are required
• Good communication skills are essential
• Good typing skills are required
• Good math skills are necessary