Teller (Part-time)
About the role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
This position is located at 4400 Center Terrace Rockford, IL 61108.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
High school diploma or equivalent combination of education and experience; up to 2 years of demonstrated customer service experience. Preferred experience in retail banking, cash handling, or financial services.