Teller (Part Time)
About the role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Serve as a point of contact for customers, addressing their inquiries and resolving issues.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
- High school diploma or equivalent combination of education and experience.
- Up to 2 years of demonstrated customer service experience.
Qualifications
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Basic computer skills, including proficiency with Microsoft Office.
- Knowledge of banking products and services.
Skills
- Customer service skills.
- Attention to detail.
- Problem-solving abilities.
- Effective communication skills.
Benefits
We offer a comprehensive benefits package including retirement savings, paid time off, community engagement opportunities, and a culture built on respect and teamwork. We also provide personal banking, loan, investment, and insurance benefits, and support a variety of employee resource groups.
Pay
$17.00 - $22.96 per hour
Schedule
Full-time position