TELLER - MINDEN
About the role
As a Teller at Greater Nevada Credit Union, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions. This role plays a pivotal part in elevating member value and fostering meaningful interactions and relationships.
Responsibilities
- Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
- Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
- Balance cash drawers and maintain proper cash levels.
- Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
- Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.
Qualifications
- 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
- 6+ months cash handling experience
- High School Diploma or GED required
- Basic computer skills and ability to learn systems
- Strong attention to detail and customer service skills
Skills & Competencies
- Excellent Communication Skills
- Problem Solving and Analytical Skills
- Friendly and Outgoing Personality
- Sales Skills and Experience
- Effective Relationship Building Skills
- Willing to take initiative
- Action oriented
- Communicates effectively
- Customer (member) focused
- Collaborates
Physical Demands
While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel. You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.
Location
Greater Nevada Credit Union's Minden Branch
1545 US Highway 395 N, Minden, NV 89423 United States
Located in an idyllic small community in beautiful Northern Nevada
Pay
$17.07 - 23.56 per hour
Compensation is dependent on experience
Benefits
- Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
- Health Savings Account contributions
- Supplemental insurance and life insurance plans
- Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
- Paid time to volunteer and make a contribution to the community
- Employee product and service discounts