TELLER I (Lugoff)

About the Role

Under supervision, and in accordance with existing procedures and systems, this position provides a variety of member service functions involving the receiving and/or disbursing of funds (e.g., checks, money orders). The role requires constant and direct interaction with members, with a focus on accurately recording information and communicating effectively. Work may be performed on the teller platform or at drive-thru windows.

Responsibilities

• Sells and cross-sells services based on members' needs to meet assigned goals.
• Processes and qualifies all deposit items, withdrawals, and transfers to and from various accounts.
• Processes loan payments and assesses appropriate service charges/fees.
• Researches outages to maintain the required 80% balancing ratio.
• Completes forms for Western Union, bank wires, CTRs, and SARs, and relays them to the appropriate departments.
• Processes Shared Branching transactions in accordance with Credit Union Service Center protocol.
• Follows all established security procedures related to opening/closing the branch, dual control, keys, combinations, and maintaining cash drawer limits.
• Assists with dual control as needed.
• Provides money orders, teller checks, credit card cash advances, and payments.
• Processes loan advances from various credit products.
• Opens and closes the terminal, accounts for cash assigned, received, and disbursed.
• Performs other duties as assigned.

Requirements

To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group-oriented, and open to change. The following qualifications are required:

• Ability to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.