Teller I/II (Full Time) - Westview Branch

Westview Branch – 5910 Baltimore National Pike, Catonsville, MD 21228. Saturday hours required.

About the role

MECU is a not-for-profit financial cooperative dedicated to improving the financial well-being of our members and community since 1936. We seek service-driven professionals who champion our members, treat everyone with respect, and help make our community a better place to live. Our top priority is delivering the absolute best member experience in every interaction.

Responsibilities

• Perform accurate, efficient cash receipt and payment transactions in accordance with credit-union policies and Teller Accuracy Guidelines.
• Maintain precise transactional records and balance the cash drawer daily.
• Refer members to Member Service Representatives for products and services that meet their financial needs.
• Remain vigilant against counterfeit currency and potential fraud.
• Teller II only: Mentor newly hired Teller I staff, train on basic new-member account opening, and explain ATM and online-banking features.

Requirements

• High school diploma or GED required.
• Teller I: six months of cash-handling, sales, customer-service, or teller experience.
• Teller II: twelve months of cash-handling, sales, customer-service, or teller experience.
• Adherence to BSA, Privacy Act, and elder-abuse reporting regulations.
• Proficient written and oral communication skills.
• Ability to learn and apply procedures.
• Willingness to work at different branch locations and serve members via Interactive Teller Machines (ITMs).

Skills

• Quality of Work: Produces highly accurate, detail-oriented work that reflects well on the organization; committed to high standards.
• Cash Handling: Routinely handles large cash volumes with precision; counts, replenishes, and balances cash.
• Quantity of Work: Meets or exceeds job expectations without sacrificing quality; works effectively with peers.
• Referrals: Recognizes and acts on referral opportunities; asks qualifying questions, explains product benefits, and meets referral goals.

Pay

Hourly salary range based on experience and qualifications:

• Teller I: $15.00 – $19.92
• Teller II: $15.43 – $21.59

Benefits

• Medical, dental, and vision coverage for employees and families.
• 401(k) plan with employer match.
• Company-paid short-term disability, long-term disability, and life insurance.
• Tuition assistance for continuing education and professional development.
• Employee Assistance Program (EAP) for confidential personal and professional support.
• Discounted parking.
• Long-term care insurance options.
• Paid annual leave, sick leave, and safe leave.

Physical demands

• Regularly sit, use hands/fingers to operate keyboards and handle objects.
• Occasionally stand, walk, reach, stoop, or kneel.
• Lift and move files and equipment up to 15 pounds regularly and up to 25 pounds occasionally.
• Close vision and ability to adjust focus for extended computer-screen use.