Teller I

About the role

Provides quality service and develops long-term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits, withdrawals, negotiable instruments, and other bank transactions.

Responsibilities

• Greets customers and handles paper and cash transactions including deposits, withdrawals, cashing checks, accepting loan payments, and sale of negotiable instruments.
• Assists in granting customers access to safe deposit boxes when necessary.
• Processes mail and night drop transactions.
• Maintains files as required including signature cards, night deposit log, and mail log.
• Balances teller drawer at the end of each shift and performs other wrap-up work that may be necessary.
• Performs other related duties as assigned by supervisor.

Requirements

• Knowledge of bank products, policies, and procedures.
• Knowledge of general banking principles preferred with willingness to participate in educational opportunities.
• Knowledge of basic math functions such as addition, subtraction, multiplication, and division.
• Skill in communicating with clients and co-workers in a courteous and professional manner.
• Skill in operating computer terminals and printers, back counter capture machine, coin machine, and copier.
• Ability to maintain a high level of confidentiality.
• Ability to demonstrate accuracy and efficiency in a high-paced environment.
• Ability to function as a team player.
• Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends if the branch is open.

Qualifications

• High school graduate or equivalent.
• The courses as outlined in the Teller Career Path Guidelines are required to be completed within the 90-day Probation Period after job acceptance.

Schedule

Monday through Thursday 8 AM–5 PM, Fridays 8 AM–6 PM, and rotating Sundays.