Teller I

Transactions

• Performs transactions, including receipt of cash and check deposits, processing withdrawals, and loan payments with accuracy.
• Receives checks and cash for deposit, verifies amounts, and enters transaction into the appropriate system.
• Receives mortgage, consumer loan, and other payments; ensures payments match balances due, registers payments and generates receipts.

Member Service

• Greets and welcomes members in a courteous, professional manner, providing prompt, accurate, and efficient service.
• Learns and applies LCCU service model concepts consistently in interactions with members.
• Is knowledgeable of the promotional and other credit union products and services available to the membership.
• Promotes other credit union products and services

Administration

• Maintains work and teller stations organized, performs accurate balancing procedures and other tasks.
• Balances cash drawer and coin sorter at appropriate intervals and at the end of the shift.
• Moves to and changes branches within the region as needed.

Qualifications

• High School diploma (or GED) required; six months of work experience preferred.
• Excellent verbal and written communication skills in English and Spanish.
• Aptitude for building relationships, quality member service, and ability to resolve member issues.
• Ability to promote the credit union and its products and services.
• Demonstrated organizational skills, and ability to perform efficiently in a fast-paced, multi-task environment.
• Proficiency in Microsoft Office and other computer software, including email functions.
• Ability to stand for extended periods of time and lift up to 35 pounds in coin or currency.

Skills

• Ability to accurately count/handle cash and calculate figures and amounts such as discounts and interest.

Benefits

• We provide a challenging and friendly work environment as well as a competitive salary and benefits package including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer paid life and disability plan and generous paid time off to maintain a healthy work/life balance.