Teller - Hampton

About the role

Join the Generations Bank team as a Full-Time Teller in Hampton, AR, and immerse yourself in a dynamic, customer-centric environment. This onsite position allows you to build meaningful relationships with clients while delivering exceptional banking services. Our culture of accountability and stewardship cultivates a supportive atmosphere where your contributions are valued, fostering both professional and personal growth.

Responsibilities

• Transaction Processing: Accurately processes a high volume of consumer and business financial transactions, including deposits, withdrawals, check cashing, loan payments, and the issuance of negotiable instruments.
• Cash Management & Vault Operations: Maintains responsibility for cash drawer balancing and assists with vault operations, including daily opening/closing, balancing currency and coin, and processing shipments.
• Relationship Management: Builds and deepens customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
• Compliance & Risk Mitigation: Adheres to all bank policies, procedures, and federal regulations, including the Bank Secrecy Act (BSA), to ensure the safety, soundness, and audit readiness of the branch.
• Product Knowledge: Maintains up-to-date knowledge of bank offerings, fees, and internal processes to provide accurate information and ensure high-quality service delivery.
• Administrative Support: Performs essential branch duties such as answering phones, directing callers, maintaining files, and handling basic clerical tasks like copying and faxing.

Requirements

• BASIC QUALIFICATIONS – candidates must have these to be considered for this role:
• A high school diploma or general education degree (GED).
• One or more years of customer service experience.
• Ability to perform the essential physical and mental demands listed.
• Valid driver's license and the ability to travel to bank locations if necessary.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Competitive Salary
• Paid Time Off

Pay

Generations Bank offers a competitive salary and benefits package.

Schedule

The schedule for this position is typically Monday through Friday, with occasional weekend hours as needed.