Teller - Float

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Float Manager, various Branch Managers, and Assistant Branch Managers, the Teller - Float ensures banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. This role travels within a geographic area to cover branches needing staffing support.

Responsibilities

• Perform teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately perform and support daily tasks that maintain branch integrity, such as balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machines, and updating lobby rate sheets and brochures.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and provide proactive solutions and problem resolutions aligned with the bank’s Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank’s product and service offerings and stay current on changes.
• Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
• Support referral goals for the branch by identifying and referring basic bank products to the appropriate business partner.

Requirements

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal/written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Benefits

We are proud to offer a competitive total rewards package including:

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k)-retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, and legal support.
• Auto and home insurance, pet insurance, and access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Professional Development

• Grow your skills with tailored premier banker programs.
• Clear paths to achieve your professional goals.

Pay

The pay range for this role is $20.00 to $22.00 per hour. The pay rate for the selected candidate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during the recruitment process.

Schedule

This is a fully onsite role at the posted location: 545 12th Street, Paso Robles, CA 93446.