Teller- Cohoes Branch

Key Responsibilities

• Process deposits, withdrawals, payments, cash checks, and transfers
• Aid and educate members on the use of online accounts, mobile banking, and other remote channels
• Handle ITM/ATM transactions and inquiries
• Build positive member relationships by identifying needs and recommending products/services
• Proactively use fraud-detection resources to identify suspicious activity, protect member assets, and uphold credit union integrity
• Resolve routine member concerns and issues with professionalism, patience, and efficiency
• Foster a fun and collaborative environment to service members, grow relationships, and engage with peers

Qualifications

• One month to one year experience, preferably in a credit union or financial setting
• High School Diploma or GED
• Passionate about exceptional member service and relationship building
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Proficiency with banking systems, digital tools, and Microsoft Office products

Employment Details

• Location: HRCCU Cohoes Branch
• Training may be completed at other HRCCU branch locations requiring local travel
• Payrate: $20.00-$24.00, based on experience, qualifications, and skills
• Status: Hourly, full-time, 36-40 hours per week, Monday through Friday with Saturday shift rotation
• Benefits: Medical, Dental, Vision, FSA & HSA options, Life insurance, short term & long-term disability, 401K with matching contribution up to 10%, Generous paid time off, Gym reimbursement and wellness program, Internal and external training, including certification and tuition reimbursement, Community Volunteer initiatives, Career growth & advancement opportunities

About the Role

Hudson River Community Federal Credit Union’s mission is to make our members' lives better. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry.

Schedule

Monday through Friday with a Saturday shift rotation

Benefits

• Medical, Dental, Vision, FSA & HSA options
• Life insurance, short term & long-term disability
• 401K with matching contribution up to 10%
• Generous paid time off, including birthday off and additional 12 observed holidays
• Gym reimbursement and wellness program
• Internal and external training, including certification and tuition reimbursement
• Community Volunteer initiatives
• Career growth & advancement opportunities

Pay

$20.00-$24.00, based on candidate's experience, qualifications, and demonstrated skills relevant to the position

Equal Opportunity Employer

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Learn More

Learn more about our company culture and benefits on our careers page!