Teller (Client Services Representative), FLOAT, Valparaiso, IN

Position Summary

Essential Requirements

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and promotes products and services.
• Builds client loyalty and establishes client relationships.
• Follows established Bank policies, procedures and guidelines.
• Participates in retail sales programs.
• Balances cash drawer and assists in operational duties.
• Attends team meetings and participates in community projects.
• Works evenings and weekends as needed.

Non-essential Functions

• Performs all other duties as assigned.

Experience/Skills

• One (1) or more years of customer or retail service experience preferred.
• Cash handling experience preferred.
• Customer service and sales oriented.
• Careful attention to detail and time management.
• Good listening and verbal and communication skills.
• Good PC skills - ability to work in Windows based system essential.
• Able to cross-sell bank products and services.
• Ability to communicate in another language is a plus.
• Good organizational skills.
• Able to work in a team atmosphere.
• Able to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
• Able to handle multiple tasks in a fast-paced environment.

Education

• High School Diploma/GED required.

Travel Requirements

• Ability to travel to all locations as needed for meetings, projects, training, seminars, etc.

Physical Demands

• Sit, stand and walk.
• Use hands and fingers to operate keyboard and other office equipment.
• Reach with hands and arms.
• Talk or hear.
• Sometimes stoop or kneel.
• Lift and/or move up to 10 pounds.

EQUIPMENT

• MS Office PC, fax, phone and standard office equipment.