Teller/Client Services Associate (part-time)

Job Description

The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.

Team Culture

At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. Treat people fairly, handle conflict with grace, and speak the truth with humility are actions born of our convictions.

How You'll Spend Your Time

• Profile new and existing customers, suggesting tailored products/services.
• Provide exceptional customer service, exceeding expectations.
• Open new accounts, ensuring accuracy and timely documentation.
• Absorb Stop Payments, Debit Card Orders, and more.
• Take initiative to resolve customer issues and provide prompt feedback.
• Help maintain customer goodwill and contribute to branch goals.
• Professionally refer customers to various bank departments.
• Safeguard customer info, adhere to regulations, and maintain security.
• Process transactions while maintaining accurate records.
• Contribute to local community and bank-sponsored events.

Requirements

• A high school diploma or GED.
• At least 18 years old.
• Preferably six to twelve months of bank teller experience.
• Customer service, sales, or cross-selling experience preferred.

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• 401k

Compensation

Hourly: $16.54 - $22.67