Teller - Camden

About the role

Join the Generations Bank team as a Full-Time Teller in Camden and immerse yourself in a dynamic, customer-centric environment. This onsite position allows you to build meaningful relationships with clients while delivering exceptional banking services. Our culture of accountability and stewardship cultivates a supportive atmosphere where your contributions are valued, fostering both professional and personal growth. At Generations Bank, we prioritize effective communication, ensuring you have the tools to excel in your role.

About Generations Bank

At Generations Bank, we prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal: serving our community. Our four core values are more than words—they are at the heart of everything we do.

• Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
• Relationships: We believe when we treat our team and customers with humility, dignity, and pride, we reach our highest potential.
• Communication: We believe in proactively sharing ideas and information.
• Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.

Responsibilities

• Transaction Processing: Accurately processes a high volume of consumer and business financial transactions, including deposits, withdrawals, check cashing, loan payments, and the issuance of negotiable instruments.
• Cash Management & Vault Operations: Maintains responsibility for cash drawer balancing and assists with vault operations, including daily opening/closing, balancing currency and coin, and processing shipments.
• Relationship Management: Builds and deepens customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
• Compliance & Risk Mitigation: Adheres to all bank policies, procedures, and federal regulations, including the Bank Secrecy Act (BSA), to ensure the safety, soundness, and audit readiness of the branch.
• Product Knowledge: Maintains up-to-date knowledge of bank offerings, fees, and internal processes to provide accurate information and ensure high-quality service delivery.
• Administrative Support: Performs essential branch duties such as answering phones, directing callers, maintaining files, and handling basic clerical tasks like copying and faxing.

Requirements

Basic Qualifications – candidates must have these to be considered for this role:

• High school diploma or general education degree (GED).
• One or more years of customer service.
• Ability to perform the essential physical and mental demands listed.
• Valid driver's license and the ability to travel to bank locations if necessary.

Benefits

• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• Life Insurance
• Health Savings Account (HSA)
• Competitive Salary
• Paid Time Off
• Paid maternity and paternity leave
• Employee Assistance Program