Teller - Camarillo (TEMP Up to 90 Days)

About the role

The Teller position at Banc of California involves assisting with branch activities, including day-to-day delivery of client-facing services and processing transactions. Key responsibilities include accurately and efficiently processing transactions, answering customer questions, maintaining vault and ATM balances, inputting hold/stop payments, assisting with monthly certifications, conducting account research, and contributing to branch audits.

Responsibilities

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop)
• Answer questions and resolve customer concerns regarding services provided by the Bank
• Absorb and maintain knowledge of products, fees, and stay current on bank offerings to deepen customer relationships
• Perform all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations
• Input hold/stop payments
• Absorb and maintain knowledge of key branch systems; basic end-user knowledge of Word and Excel
• Contribute to the overall success of the branches audit results
• Order supplies and process mail
• Absorb and maintain knowledge of wire procedures and assist with wires to meet branch needs
• Review and verify daily reports assigned by Branch Management
• Adhere to Bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and Bank assets
• Participate and contribute to the branch’s overall goals
• Follow all established policies and procedures
• Perform other duties and projects as assigned

Requirements

• One year cash handling experience in any industry is required
• A High School Diploma or equivalent is required
• Basic understanding of cash handling and basic knowledge of 10 key (or can learn) is required
• Ability to learn key branch systems; basic end-user knowledge of Word and Excel is required
• Detailed and accurate; ability to mitigate risks and exercise critical thinking is required
• Ability to answer basic questions about products and service client needs is required
• Responsive; establishes and maintains relationships internally and externally by understanding needs; can appropriately escalate when needed is required
• Engages others in a friendly and reliable manner; ability to write key information via email and communicate basic information via phone is required
• Maintains awareness of coming products with ability to answer questions and act with minimum required information is required
• Takes appropriate direction, with ability to escalate appropriately and following up across multiple concurrent tasks is required
• Accountable for handling appropriate level of risk and making decisions appropriate to level is required

Qualifications

• A High School diploma or equivalent is required

Skills

• Basic understanding of cash handling and basic knowledge of 10 key
• Ability to learn key branch systems; basic end-user knowledge of Word and Excel
• Detailed and accurate; ability to mitigate risks and exercise critical thinking
• Ability to answer basic questions about products and service client needs
• Responsive; establishes and maintains relationships internally and externally by understanding needs; can appropriately escalate when needed
• Engages others in a friendly and reliable manner; ability to write key information via email and communicate basic information via phone
• Maintains awareness of coming products with ability to answer questions and act with minimum required information
• Takes appropriate direction, with ability to escalate appropriately and following up across multiple concurrent tasks
• Accountable for handling appropriate level of risk and making decisions appropriate to level

Benefits

Banc of California offers comprehensive benefits, robust development opportunities, and inclusive programs to support your growth and wellbeing. These benefits may include:

• Comprehensive health insurance plans
• Paid time off and holidays
• Flexible spending accounts
• Retirement savings plans
• Employee assistance programs
• Professional development and training opportunities
• Inclusive programs and resources

Pay

The base salary offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Schedule

Hours of operation vary based on branch location.