Teller

This position is located at our Kalispell, MT branch.

Benefits

• Generous Paid Time Off (PTO) in addition to paid federal holidays
• Child Care Assistance Program for eligible dependent(s)
• Exercise reimbursement program for employees

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds
• Answers clients’ questions in person and over the telephone
• Processes additional transactions as needed, including preparing currency transaction reports
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business
• Processes consumer credit card applications
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches
• Enhances job knowledge by attending training sessions
• Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results
• Demonstrates basic product knowledge and proficiency with client-facing systems
• Completes work accurately with minimal errors
• Participates in volunteer activities
• Performs other duties as assigned

Requirements

• High School Diploma or General Education Degree (GED) required
• Experience in a cash handling role preferred

Skills

• Ability to handle confidential and sensitive information with discretion
• Strong mathematical aptitude
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Exceptional attention to detail

Physical Demands and Working Environment

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Handling - Frequently
• Hearing - Frequently
• Lifting - Occasionally (up to 25 lbs)
• Sitting - Occasionally
• Standing - Frequently
• Talking - Frequently
• Walking - Occasionally
• Noise Level - Moderate
• Typical Work Hours - Vary based on scheduling and business need
• Regular and Predictable Attendance - Required
• Travel - as needed