Teller

About the role

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, you may recommend bank products or refer clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth while maintaining high customer service and procedural standards. Fulfill retail banking products through referral-based leads, prospecting lists, or self-sourcing. Monitor and maintain control of cash.

Responsibilities

• Handle a cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers, and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with current guidelines.
• Deliver excellent client experiences and promptly resolve client issues.
• Enhance knowledge by attending sales, service, and product training classes or web-based learning.
• Identify cross-selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to enhance client relationships.
• Comply with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Perform all other job-related duties as assigned.

Qualifications

High school diploma or GED required. Six months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Skills

• Microsoft Office Suite
• 10-key calculator
• Coin counter

About Us

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match

More benefits information is available at FirstHorizon.com.