Teller

About the role

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, First Horizon Bank operates in 12 states across the southern U.S., offering commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

Responsibilities

• Handle a cash drawer, ensuring proper control; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers, and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Enhance individual knowledge by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Identify cross-selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Perform all other job-related duties as assigned.

Requirements

• High school diploma or GED required.
• 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
• Proficiency with Microsoft Office Suite, 10-key calculator, and coin counter.
• Must pass a background credit check as part of the employment process.
• Compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations is required; ongoing employment is contingent upon meeting these requirements.

Benefits

• Medical with wellness incentives, dental, and vision coverage.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% company match.
• Additional benefits available; see First Horizon Benefits for details.