Teller
About the role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
High school diploma or equivalent combination of education and experience
Up to 2 years of demonstrated customer service experience
Qualifications
Preferred Experience in retail banking, cash handling, or financial services
Skills
Customer service skills
Financial knowledge
Problem-solving abilities
Benefits
Retirement savings including both 401(k) and Pension plans
Paid time off to volunteer in your community
Opportunities to connect with others through our diversity-focused Colleague Resource Groups
Competitive salaries with professional development and advancement opportunities
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more
Pay
$17.00 - $22.96 per hour
Schedule
Nightly shift