Teller (40 Hours) Service Staff - Eastern / St. Rose Branch

About the role

We are now accepting applications for a 40 hour Teller (Client Service Associate) to join our Service Staff team. Service Staff colleagues travel to various branches within a specified region surrounding a hub branch. The hub branch for this position is our Eastern / St. Rose branch in Las Vegas, NV.

Responsibilities

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell bank opportunities through exploring needs.
• Perform other duties as assigned.

Qualifications

• Some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• High School diploma or equivalent.
• Driving is an essential function of this role and as such, employee must have a valid driver's license and good driving record.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance
• Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Pay

Pay range (depending on experience): $18.90 - $21.00/hour

Schedule

Branch hours are Monday through Friday.