Teller (20 hours per week)

Get your foot in the door for an opportunity that could lead to fantastic career possibilities. This part-time Teller position includes a comprehensive benefits plan.

About the role

Tellers sustain and elevate trust and satisfaction of Tri Counties Bank customers by expertly executing account transactions, making referrals to banking partners, and proactively initiating telephone contact with account holders.

Safeguard a cash fund of up to $25,000, maintaining an accurate record of deposits and disbursements. Execute an average of 25-50 account transactions per day for customers visiting the branch. Regularly operate nine desktop computer applications for customer transactions, account inquiries, compliance, reporting, relationship management, and internal communications.

Responsibilities

• Handle customer service transactions, such as receiving and disbursing funds, posting deposits, and withdrawing funds.
• Provide information and assistance in researching customer problems, balance cash drawers daily, and answer customer inquiries.
• Probe for customer financial needs and recommend bank products and services.
• Refer retail loan and deposit products and meet referral goals as assigned.
• Provide prompt, efficient, and friendly service ensuring all customer transactions are handled timely and accurately according to guidelines.
• Ensure cash and security procedures are followed, accounting for assigned cash. Balance cash drawer and maintain drawer within limits.
• Complete necessary documentation and data entry, and process all deposit and loan transactions.
• Make outbound calls to new and existing customers to maintain contact and satisfy servicing needs.
• Maintain a current understanding of Bank policies and procedures in compliance with all federal and state laws, including Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and other applicable regulations.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required.
• Effective selling and cross-selling skills.
• Excellent written and verbal communication skills.
• Ability to utilize personal computers and Windows-based programs.
• Able to successfully complete Bank’s product and sales training courses.

Physical Requirements

• May be required to lift up to 25 pounds.

Benefits

• 401K
• ESOP (Employee Stock Ownership Plan)
• Holiday, vacation, and sick time
• Additional benefits and incentive opportunities

Pay

The hiring range for this opportunity is $18.00 to $19.00 per hour, with incentive opportunities creating a competitive total compensation package based on the Bank’s pay scale. Pay may be modified by location and is commensurate with qualifications and experience.