Telesales Specialist - BioPharma

About the company

The Process Analytics division within METTLER TOLEDO produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics. Product applications include:

• Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes
• Measurement of conductivity and pH in a range of chemical applications
• Measurement of turbidity, CO2 and O2 in beer production

Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.

Responsibilities

• Execute telesales activities targeting key accounts, employing professional selling skills and accurately managing and recording data generated from these efforts
• Manage outbound and inbound customer interactions to close sales opportunities and drive growth
• Work closely with National and Regional Sales Managers to prioritize penetration targets for telesales activities
• Develop a high level of technical competence in the Process Analytics (PRO) product lines and service offerings
• Understand and effectively communicate our value propositions over the phone and email
• Effectively nurture penetration targets and build relationships by conducting an ongoing, informative dialogue that helps qualify opportunities and assess their potential
• Move each opportunity to the next step in the sales cycle at the appropriate time, ultimately closing the sale
• Support additional responsibilities as assigned, including business development initiatives, sales support, and activities that contribute to overall business growth

Requirements

• Competitiveness: A strong desire to excel in a fast-paced sales environment
• Excellent communication and interpersonal skills
• Bachelor's degree; engineering or technical sciences preferred
• Two to three years of sales experience; inbound or outbound call center, and telesales experience desirable
• Ability to connect and communicate effectively with a variety of personality types
• Experience selling to pharmaceutical, chemical, industrial biotechnology, semiconductor, or similar industries preferred

Benefits

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• Paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across Mettler Toledo
• Global recognition for the quality of our products and services