Telesales Associate - Remote (US)

About the role

Just Energy is a leading North American energy company aiming to revolutionize the retail and green energy industry. We serve residential and commercial customers with essential services like electricity and natural gas, as well as health and well-being products and utility conservation solutions. Our subsidiary companies include Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Compensation

Compensation: $15 hourly + bi-weekly commission payout

Responsibilities

• Answering inbound sales calls from customers and effectively communicating pricing, promotions, and special offers to drive sales conversions.
• Efficiently navigating our order entry system(s) as necessary.
• Tailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet those needs effectively.
• Accurately documenting interaction details.
• Maintain a high level of energy and enthusiasm to keep prospective customers engaged, and meet sales goals on a regular basis.
• Build rapport and establish positive relationships with customers to foster trust and loyalty.
• Staying educated on corporate initiatives, market changes, and process changes.
• Stay up to date with product features, specifications, pricing, and any updates or changes.
• Articulate product details clearly and accurately to potential customers, highlighting key selling points.

Requirements

• High school diploma or equivalent (college/university education is a plus).
• Proven track record in sales, preferably in a call center or Telesales environment.
• Excellent verbal communication skills with the ability to build rapport and engage customers.
• Persuasive and confident sales approach with strong negotiation skills.
• In-depth knowledge/understanding of sales processes.
• Active listening and consultative selling abilities.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Strong computer skills with the ability to utilize multiple systems simultaneously.
• Must be available to work days/times as required by business needs - 4 weekdays and 1 weekend day.
• Must have access to reliable high-speed internet, hardwired connection is recommended.

Benefits

Just Energy offers a robust benefits plan for staff members, including Employee Assistance Programs and cost-free self-development courses. Additionally, there are various awards to recognize and reward employees.

Work Authorization

Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Equal Opportunity Employment

It is the policy of Just Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.